ProjectCam support

Write to contact@rocketcode.app. We answer in English or in French, usually within two working days.

Common questions

How do I back up my photos?

In Settings, under iCloud backup, turn on Daily automatic backup, or tap Back up now. The backup goes to the ProjectCam folder of your iCloud Drive. You need to be signed in to iCloud with iCloud Drive turned on.

How do I move my projects to a new iPhone?

Back up on the old iPhone. On the new iPhone, install ProjectCam, sign in to the same iCloud account, then go to Settings and tap Restore from a backup. Restoring adds the projects, photos and notes that are missing. Nothing on the iPhone is deleted or replaced.

How do I stop saving the location of my photos?

In Settings, turn off Save photo location. The app then stops reading the location of imported photos and stops looking up addresses too.

How do I manage or cancel ProjectCam Pro?

Open iOS Settings, tap your name, then Subscriptions. On a new iPhone, use Restore purchases on the ProjectCam Pro screen. Refunds are handled by Apple.

Something does not work. What do I send?

In Settings, tap Report a problem. The app prepares an email with a technical report: versions, device model and recent crash data, with no photos and no project content. Add a sentence about what you were doing, then send it.

How do I delete my data?

Deleting a project or a photo removes it from your iPhone. Deleting the app removes all its data. To delete your backups, delete the ProjectCam folder in the Files app, in iCloud Drive.